EWHIP Owner's Hub & Manuals

Welcome to the EWHIP Owner's Hub

At EWHIP, our commitment to your ride doesn't end the moment your bike is delivered. We engineer our 100% street-legal electric bikes to handle the harshest Australian coastal conditions, and we want to ensure you get the absolute best performance out of your machine for years to come.

Whether you need help assembling your new EWHIP out of the box, understanding your LCD display settings, or performing basic maintenance, you will find everything you need right here.

Download Your EWHIP Manuals

To ensure you ride safely and confidently, please review the manual specific to your model.

The Boom - Owner's Manual & Assembly Guide (PDF Download)

The Captain - Owner's Manual & Assembly Guide (PDF Download)

EWHIP LCD Display Setup & Settings Guide (PDF Download)

EWHIP Battery Care & Charging Guide (PDF Download)

E-Bike Safety and Maintenance Basics

Taking care of your EWHIP guarantees a longer lifespan and a smoother ride. We recommend performing a basic visual inspection before every ride. Check your tyre pressure—keeping your massive 20x4 fat tyres properly inflated ensures maximum range and prevents pinch flats on rough terrain.

Always ensure your battery is locked into the frame before riding, and never leave your battery charging unattended or in direct summer sunlight for extended periods. Because you are riding a strictly EN15194 compliant 250W e-bike, maintaining your drivetrain and keeping your chain lubricated will maximize your pedal-assist efficiency.

Need More Help? If you have a specific technical question that is not covered in our manuals, our dedicated Australian support team is here to help. Contact us directly, and we will get you back on the coastal paths in no time.